Website Maintenance & Technical Support
Why is website maintenance important?
A website is not something that should be built once and forgotten. Website maintenance forms part of the life cycle of your website.
Like any other piece of technology, it requires regular maintenance to remain secure, reliable and compatible with the latest software.
Without ongoing maintenance, websites can become vulnerable to security threats, slow performance, broken functionality and compatibility issues after software updates.
Regular maintenance also contributes to better search engine (SEO) performance by ensuring your website remains secure, loads quickly and continues to function correctly for both visitors and search engines.
Search engines, like Google, reward websites that remain fast, secure, accessible and free of technical issues.
How often is website maintenance needed?
- We conduct weekly and monthly inspections on your website and perform maintenance as needed.
- We also have monitors in place that alert us to any problems on your website immediately.
Why Choose professional website maintenance?
Website maintenance is about far more than simply clicking an update button. Every update has the potential to affect your website’s appearance or functionality.
We carefully monitor and test updates to minimise the risk of downtime or unexpected problems, giving you peace of mind that your website remains secure and continues to perform as expected.
Technical Support tasks we perform
- Reset passwords monthly
- Updating your website software to the latest stable version
- Keeping plugins, themes, modules and extensions up to date
- Removing unused software that may create security risks
- Monitoring website uptime and availability
- Maintaining website and server security
- Ensuring regular website and database backups are completed
- Updating server software where applicable
- Monitoring for technical errors and performance issues
- Checking for compatibility issues after software updates
- Assisting with technical support when problems arise, including email accounts
- Recommending improvements where appropriate
Website Maintenance vs Content Management
These are two different services that are often confused.
- Website Maintenance focuses on the technical health of your website. This includes software updates, security, backups, monitoring, fixing technical issues and ensuring your website continues to operate safely and reliably.
- Content Management involves updating the information on your website, such as changing text, replacing images, adding products, creating new pages, publishing blog posts or making other content changes.
Our maintenance plans cover the technical maintenance of your website. Content updates can be requested separately and are billed according to the work required.
Is your website healthy?
If you’re unsure whether your website is fully up to date, secure or performing as it should, now is the perfect time to have it reviewed.
At HetJou! Website Design, we provide professional website maintenance and technical support to help keep your website secure, reliable and operating at its best.
Contact us today to discuss a maintenance plan that’s right for your business.