Technical Support
Why is Technical Support needed?
Ongoing updates, security, and technical support to keep your website running smoothly.
It is also important from a SEO point of view, since it indicates to search engines that you are actively involved in your website. You didn’t just create the website and forgot about it….
How often is Technical Support needed?
We conduct weekly and monthly inspections on your website and perform maintenance as needed.
We also have monitors in place that alert us to any problems on your website immediately.
Technical Support tasks we perform
- Keep your website software updated to the latest version
- Regularly update all plugins, themes, modules, and extensions
- Remove any unused software, themes, plugins, modules, or extensions
- Use strong, unique passwords for administrator accounts and hosting accounts
- Reset passwords monthly
- Enable Two-Factor Authentication (2FA) where available
- Only install software from trusted and reputable sources
- Avoid using nulled, pirated, unsupported, or abandoned software
- Ensure regular backups of your website and database are maintained
- Regularly update server software
- Monitor server up/downtime
- Maintain website and server security
Is your website healthy?
If you are unsure whether your website is up to date or secure, we encourage you to review your website as soon as possible or consult your website developer.
We, at HetJou! Website Design, are happy to assist you.